Refund Policy
I am honored to host you for our Kyoto-style private dining experience. Each gathering is thoughtfully designed around seasonality, craftsmanship, and personalized hospitality. In preparation for your reservation, ingredients are sourced in advance and significant time is dedicated to planning and execution.
I kindly ask all guests to review the following reservation policies carefully.
Reservation Confirmation
All reservations are confirmed upon receipt of the required deposit or full payment.
Cancellation Policy
Cancellations made 10 days or more before the experience
A full refund will be issued, excluding any non-refundable processing fees.
Cancellations made between 7–9 days before the experience
A 50% refund of the total booking amount will be provided.
Cancellations made within 7 days of the experience
Reservations become fully non-refundable within 7 days of the scheduled date due to advance ingredient sourcing, staffing, and preparation commitments.
Rescheduling
One complimentary reschedule may be accommodated with a minimum of 7 days’ notice, subject to availability.
Requests made within 7 days of the experience may not be eligible for rescheduling.
Changes to Guest Count
Final guest count confirmation is required 5 days prior to the experience. Reductions in guest count after this time may not be eligible for refund or adjustment.
Dietary Accommodations
I am pleased to accommodate dietary preferences and allergies whenever possible with advance notice. However, while every care is taken in preparation, I cannot guarantee an entirely allergen-free environment.
Late Arrivals
To preserve the pacing and integrity of the dining experience, I kindly ask guests to arrive promptly at the scheduled time. Late arrivals may result in abbreviated service or omitted courses.
Force Majeure
In the event of circumstances beyond my control — including severe weather, emergencies, illness, or supply disruptions — I reserve the right to reschedule or cancel the experience. In such cases, guests will be offered either a full refund or the opportunity to rebook at a future date.
Contact
For all reservation changes, cancellations, or special requests, please contact me directly at your earliest convenience.
I sincerely appreciate your understanding and your support of intimate, seasonal hospitality and can be contacted here: Mikazukichef@gmail.com